Workflow automation and AI orchestration across the ERP, WMS, TMS and CRM you already run. We fix the process first, then automate it, then connect it. 4,000+ integrations completed since 2012.
AI Automation & Integration is the Erbis service for automating workflows and connecting them across ERP, WMS, TMS, CRM and carrier systems, with AI handling documents, exceptions and decisions inside the flow. It is for operations leaders whose teams re-key data between systems that do not talk to each other. A typical engagement removes 55–80% of the manual effort.
Foundry’s 2026 AI Priorities survey lists high integration cost (36%) and lack of in-house deployment expertise (33%) among the top barriers to AI in production. In logistics the picture is sharper: Inbound Logistics’ 2026 survey found “deploying AI” is the number one shipper challenge, named by 73%, while the typical 3PL already runs a TMS (87%), a visibility platform (83%), ERP integration (73%) and a WMS (72%). The automation has to fit between those systems or it does not run.
Most automation fails before the technology. Digitizing a broken process produces a faster broken process. A bot that re-keys data between two systems is cheaper than a person until a vendor changes an API without notice. Gartner attributes the 30% of GenAI projects abandoned after proof of concept to poor data quality, inadequate risk controls, escalating costs and unclear value: four problems of process and integration, not of models.
Erbis has connected 4,000+ systems since 2012, including 60+ carrier APIs across EDI, REST, SOAP and XML for a single global TMS. We start by fixing what is broken, then automate what is left, then put AI on the exceptions that used to need a person. We do not resell an RPA platform, and we do not automate a process we have not mapped.
We map how work actually happens, including exceptions and unwritten rules, before a line of automation is written.
Automation of the repetitive work between systems: order entry, invoice processing, status updates, reporting.
ERP, WMS, TMS, CRM, carriers, marketplaces and identity providers, whatever protocol they speak.
AI where a person used to read, classify, decide or escalate. Not a chatbot bolted to the side.
Custom and extended TMS, WMS, OMS, IMS and fleet systems, built on a supply chain track record of more than a decade.
If a market product is the right answer, we recommend and integrate it. If your own software is the bottleneck, we rebuild the part that is.
Automation that saves money in month one and breaks in month six is a cost. Four things are in place before we hand over.
Every integration has a named data owner, a field-level mapping and a retention rule. Credentials live in a vault, rotated and scoped per system. PII is masked in logs. Cross-border data flows are documented for GDPR and, where relevant, HIPAA.
Contract tests on every integration, replayed against partner sandboxes or the test environments we build when a partner has none. AI steps carry an eval set drawn from your own documents and a confidence threshold, tuned so that straight-through rate and error rate are both measured, not assumed.
Every message, job and model call is traced end to end. Dashboards show volume, latency, failure rate and cost per transaction for each integration. Alerts route to the team that owns the process, not only to engineering. Partner API changes are detected before users notice.
Integrations are versioned, documented and owned by you. We hand over runbooks, a partner-onboarding playbook and monitoring, and train your team. Ongoing maintenance is available under SLA; for one global TMS we have maintained carrier connections for more than a decade.
60+carrier APIs integrated and maintained
60+ carrier APIs (DHL, FedEx, UPS, USPS, DPD and more) integrated over EDI, SOAP and REST for a global TMS used by Fortune 500 shippers.
$10M+annual savings across the companies using the solution
AWS Textract plus SageMaker Ground Truth human-in-the-loop review digitizes ~95% of invoices unattended, saving 10+ companies $10M+ a year.
28,800 hsaved per year
A custom-trained LLM with a verification controller generates Word contracts from 10,000+ precedents via an intranet chatbot, making drafting 10x faster.
500+enterprises use the solution, including Fortune 500 companies
Keycloak SSO with OpenID Connect, OAuth 2.0 and SAML replaced manual user enrollment for a global supply chain SaaS, enabling 3x business scalability.
Two weeks. We analyze digital maturity, map the target processes at task level and set the metric: hours per transaction, cost per shipment, days to invoice. Output: a roadmap, an integration inventory and a fixed price for the first phase.
Before automating, we remove the steps that should not exist: redundant approvals, duplicate data entry, exceptions that became routine. Digitizing an inefficient process only makes the inefficiency faster. Stakeholders sign off on the redesigned flow.
Tools chosen fit for purpose, not just fit for use. Integrations built and tested against partner sandboxes; AI steps added where a person used to read or decide, behind a confidence gate. First working flow in 2 weeks, then two-week sprints with a demo at the end of each.
Documentation, training and adoption tracking so the process is used, not just built. We monitor results, gather feedback and tune thresholds and mappings. Most clients keep us on: 89% stay longer than 12 months.
Business process automation replaces the manual steps between systems with software: capturing an invoice from an inbox, entering it into the ERP, matching it against a purchase order, routing exceptions to a person. It matters because those steps are where the hours go. In our engagements, automating a mapped process typically removes 55–80% of the manual effort; one AI invoice pipeline cut manual work 15x across 10+ companies. The condition is that the process is fixed before it is automated.
Yes. Integration is the core of the service. We connect through APIs where they exist and through EDI, SOAP, XML, database replication or file exchange where they do not, and we build test environments for partners that have none. Erbis has completed 4,000+ integrations, including 60+ shipping carriers for one global TMS. Legacy or undocumented systems take longer to integrate; they do not stop the project.
RPA scripts a person’s clicks; it is quick to deploy and fragile when a screen or API changes. We use it as a bridge for systems with no interface, not as the foundation. Durable automation runs through APIs and events, with AI handling the steps RPA cannot: reading unstructured documents, classifying exceptions, deciding when to escalate. We do not resell an RPA platform, so the recommendation is not tied to a license.
Assessment takes about two weeks and produces a roadmap with a fixed price for the first phase. The first working flow is demonstrated within 2 weeks of build start. A single integration or automated workflow typically goes live in one to three months; a new carrier integration takes one to three months depending on the carrier’s API. Multi-system programs run in two-week sprints, each ending with something in production.
Credentials are stored in a vault, rotated and scoped to the minimum each integration needs. Data in transit is encrypted, PII is masked in logs, and every message and model call is traced for audit. Cross-border flows are documented for GDPR and HIPAA where relevant. Erbis is ISO 27001 certified; engineers work under NDAs and IP-assignment agreements, and the work is delivered under a “work made for hire” contract with our US company.
Yes, under an SLA that covers monitoring, partner API changes, threshold tuning and new integrations. Integrations are versioned and documented so your team can maintain them too; we hand over runbooks and a partner-onboarding playbook and train your engineers. Most clients keep us on: 89% stay longer than 12 months, and one supply chain platform has been in continuous operation with us for more than ten years.
Bring the workflow with the most re-keying, the most exceptions or the most vendors. We will map it, price the fix and tell you what not to automate.
AWS partner · Databricks partner · ISO 27001 · You own the code from day one
